Information on the authenticity of customer reviews

Product reviews

Each product assessment is checked for its authenticity before it is published, so it is ensured that ratings only come from consumers who have actually acquired/used the evaluated products.

The check is done by transmitting individualized links to consumers after completing an online order, which leads to an online evaluation form and ensure that access to the evaluation function is only granted for those consumers who have actually acquired a product.

We reserve the right to hide from obscene and/or insulting reviews.

Shop reviews

reviews through the independent service provider Provenexpert Provenexpert uses automatic and manual measures to verify reviews. Information on the authenticity of customer reviews on Provenexpert can be found here .